Navigating the NDIS

Starting your journey with the National Disability Insurance Scheme (NDIS) can feel a little overwhelming — and that’s completely normal. We understand that everyone’s path is different.

Whether you’re supporting a loved one or applying for yourself, this guide is designed to help you understand how the NDIS works and help you reach your goals. 

The NDIS provides funding for Australians and permanent residents under 65 with a permanent and significant disability, empowering individuals to live more independently and participate in their communities. 

Through the NDIS, you may receive funding for things like: 

To access the NDIS, you’ll need to meet a few basic requirements: 

You can apply by calling the NDIS directly (1800 800 110) or by completing an Access Request Form. You’ll need to provide some supporting documents, such as: 

Once your application is approved, you’ll meet with a Local Area Coordinator (LAC) or an NDIA planner to develop your NDIS plan. This plan outlines your goals and the support you need to reach them.

This is a critical step — and you don’t have to do it alone. You can contact support coordinators and ask for their help! 

Now that you’ve got your plan, it’s time to start using it! You can look in our NDIS services section to better understand the services in your plan.

Your needs may change — and that’s okay. Every NDIS plan is reviewed regularly (usually every 12 months), and you have the right to request a review sooner if needed.